Runtime Error Help Questions
You successfully downloaded and installed MITK or build MITK by yourself, but you discover problems while starting / running MITK?
First some general information which might be helpful: Loading of a large dicom data set (especially if you are loading from a non-local drive) may take some time, which might account for lack of response (for a couple of minutes). If your data set is especially large memory management issues can be the reason, as your system is not able to find a large enough continuous memory block. We are not aware of any specific problems in regards to 32 Bit OS an 64 Bit system, but are using 64 Bit OS almost exclusively.
If you need help from the users list anyway, please answer the following questions in your mail. This makes it much easier to help you:
- What operating system are you using (Mac, Linux, Windows)?
- 32 or 64 Bit?
- Which version of the OS?
- Which version of MITK are you using?
- Downloaded binary/installer?
- Which version? (If in doubt give the name of the installer file)
- Downloaded source/self compiled?
- Which version? (Commit Hash)
- Which compiler version did you use?
- What is the problem?
- What are you doing?
- What is the response of MITK?
- Can it be reproduced? If possible it is very helpful if you can provide the data, so we can reproduce it ourselves.
- If it freezes, what is your computer doing?
- Is it swapping/Is your memory running full?
- Is your CPU load high?
- Does the entire OS freeze?
- Is there an error message/console output? What does it say?
- What do you expect should happen?
It would be great if you could provide additional information, so we can help you more efficiently.